G-Tech End User Computing (EuC) support model provides our customer a unique ITSM model followed by ITIL-V3 framework with technical and as well as operational/functional satisfaction. Managed services is the practice of outsourcing day-to-day management responsibilities as a strategic method for improving operations and cutting expenses. We are not a generic Managed Service Provider (MSP). Our ITIL-V3 Certified operational/functional consultants along with globally certified technical executives under the dedicated supervision of Subject Matter Experts (SMEs), ensure our customer a highly recognize quality IT Service Delivery along with seamless IT Infrastructure Support under committed Service Level Agreement (SLA). Our unique Hybrid Service Delivery model and periodical Service Review mechanism, encapsulate with cross domain architecture expertise and effective smart operational skill, not only reduce the Total Cost of Operation (TCO) of our customer but also transform their Information Technology (IT) or IS Division from a Cost Center to a Profit Center.
